Target audience: This workshop is suited for Career Coaches, Case Managers, Employment Specialists, Job Developers, Life Skills Instructors, Retention Specialists, Work Readiness Instructors, and Workshop Facilitators

Facilitators: Justin Collins and Yanni Deconescu

Training Description: Retention is central to the mission of workforce development, and is a strategy that goes beyond collecting paystubs and distributing MetroCards. A successful retention strategy requires a comprehensive approach that effectively empowers job seekers to manage their job search, take charge of their career advancement, and obtain economic stability. In this free training, you will learn how to infuse the message of retention into every aspect of your program from day one and implement real working strategies for the four distinct areas of retention outcomes:

1. Program retention

2. Employment retention

3. Engagement after placement

4. Long-term self-sufficiency

Upon completion of this course, participants will be able to:

1. Strengthen connections between practitioners and jobseekers;

2. Offer services that keep jobseekers engaged;

3. Create a high-performance environment that promotes and supports long-term self-sufficiency;

4. Implement retention rewards and incentives that work (low-cost or free); and

5. Use effective communication methods to retain participants after placement.